Everything you need to know about Drop-in Support

The NDIA recognises that people with disability may not be living in suitable or optimal accommodation that best supports their needs and preferences. NDIS funding covers participants for a broad variety of accommodation services including Supported Independent Living (SIL), Independent Living Options (ILO), Specialist Disability Accommodation (SDA) and Short Term Accommodation (STA). While these services can provide participants with improved living arrangements, they are often at the mercy of the agency approving their funding or of providers awaiting a suitable vacancy.

Some providers offer participants the service of Drop-in support, which is funded under The Core Support category and therefore does not require funding approval or lengthy waiting periods. This service allows for support workers to visit clients in their own homes to provide the amount of support required to assist individuals with their daily tasks and living needs. This differs from SIL, whereby support is delivered to participants 24 hours a day, 7 days a week. 

Drop-in support therefore suits individuals who do not require full time support, but have access to such to assist or supervise with daily living tasks.

St Jude’s recognises that a client who only requires a handful of support hours per day may still not be living in a suitable home. This is why we are proud to offer Drop-in Support within our properties. This means that clients can stay within our welcoming, friendly and accessible homes whilst also receiving the right amount of support they need.

front maida vale

How does it work?

With St Jude’s Drop-in Support, NDIS participants can move into a more suitable home, more quickly, and regain their independence.

Our homes are staffed 24/7 including overnight – meaning there is care and support on hand for whenever you require. 

We typically charge between 2 and 6 hours per day for Drop-in support, which derives from clients Core Funding category.  We also require boarding and lodging costs, which are used to cover rent, utilities, groceries and basic transport to medical appointments.

In addition to the client’s NDIS plans, we also need to consider the presence of any behaviour management plans and outcomes of Occupational Therapy functional capacity assessments. This gives us as much information as possible to understand and meet the support needs of each individual and ensure compatibility within each household.

Our Homes

Our homes are welcoming, carefully designed and aesthetically pleasing that aim to maximise independence while truly feeling like a home away from home. They are conveniently located proximate to public transport and local amenities.

Our current homes with vacancies are shared between 3 or 4 clients at a time and we take the time to understand each client in order to ensure compatibility and that needs and preferences have been considered.

Our homes are well furnished, however clients will be required to furnish their own bedrooms.

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We offer a highly flexible accommodation service and encourage clients to invite visitors, bring pets and any other items they feel will make their stay more comfortable and enjoyable.

Our Staff

Our staff are on site to provide flexible support from morning to night and able to provide a broad range of support to suit the individual needs of clients, including but not limited to support with medication, meals, domestic tasks, personal care tasks and attending medical appointments.

Our team also organise recreational activities for clients to participate in. Hosting BBQs, visiting the beach, picnics, attending special events, attending Carols by Candlelight and viewing the local Christmas lights are just some of the activities clients have the option to partake in.

Our Vacancies

We currently have 18 availabilities in the following suburbs:

  • Midland
  • Innaloo
  • Beckenham


Should you have any questions, don’t hesitate to contact our team on Hello@StJudes.com.au or give us a call on (08) 9279 4343.