Support Coordination

St Jude’s Support Coordination team work with  clients to understand their NDIS plans, connect clients to the most appropriate service providers and ensure clients are remaining on track to achieve the outcomes identified in their plans. We work with individuals with all three levels of support coordination provided in their NDIS plan: Support Connection, Support Coordination and Specialist Support Coordination.

Support Coordinators want you to make the most of your funding, while ensuring you understand the NDIS, your plan and where you can continue to exercise choice and control surrounding your supports. We develop long term relationships with our clients and provide ongoing assistance throughout all stages of clients plans, working toward the goal of increasing your capacity to maintain relationships, manage support and participate more fully in the community. 

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Often clients are not aware of the ways they can use their NDIS funding over time. We empower you to exercise choice and control through educating you around the NDIS and working with service providers to ensure you are continually satisfied with the services you are being provided with.

We are dedicated to continually identifying local service providers, including mainstream, community, informal and funded, to provide you with an array of options and ensure you can exercise choice and control when deciding who you wish to work with to achieve your goals.  

Beyond supporting the implementation of your plan including negotiating with providers and creating service agreements, Support Coordinators are your point of call when it comes to a change in your circumstances including key life transitions, responding to sudden challenges that may arise  or listening to and actioning  feedback surrounding your plan.

As of July 2020, Psychosocial Recovery Coaching is funded under the NDIS. Intended for those with psychosocial disability, this support works to build capacity and focuses on recovery orientated practice for individuals to overcome day-to-day challenges creating a barrier for independent living and community participation. We provide support during recovery planning and coaching to increase skills, capacity, motivation and resilience. More information provided by the NDIS can be viewed here

St Jude’s are focused on the outcomes you have set out to achieve, through monitoring how you are progressing with your support providers, reporting back to the NDIA and assisting you to adequately prepare for and accompany you to an NDIS plan review.

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How Can We Help?

St Jude’s provide Support Connection, Support Coordination,Specialist Support Coordination and Psychosocial Recovery Coaching for NDIS funded participants. We provide you with support by:

  • Taking time to learn about you, your interests and needs in order to identify the best support services you require
  • Helping you and those around you understand your plan and the choice and control you have surrounding your allocated funding
  • Assisting you to find the most compatible service providers, supports and activities
  • Negotiating and obtaining quotes from providers for their services
  • Creating and setting up Service Agreements with providers
  • Monitoring your progress with providers, fund utilisation and continually ensure you are getting the most out of your funded supports
  • Facilitating feedback and assist you to switch providers when desired
  • Responding in times of crisis or provide support during key life transitions
  • Providing assessments and reporting back to the NDIA
  • Reviewing your individual goals and assist you to prepare for NDIS plan reviews
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Why St Jude’s Disability Services

  • Availability – Our team is available to commence services immediately, which means no waitlists for those who require support. 
  • Locations – St Jude’s service all areas in metropolitan Perth, with services provided in the comfort of your own home. Our team are local people who know their communities and local providers.  
  • Experience – With over 35 years experience in providing disability and mental health support to our clients, St Jude’s are equipped to work with clients with specialist support needs.
  • Compatibility – our diverse, experienced support coordinators allows us to work with a broad variety of clients to achieve their unique goals and plan outcomes
  • Flexibility – We’re available for our clients at all times, including after hours and weekends. We also don’t require clients to have a minimum funding amount in their plan. St Jude’s are also registered with the Translating and Interpreting (TIS) Service, allowing us to work with non-English speaking client

Funding

All our providers are registered with the NDIS, which means if you have a funded plan, you are eligible for St Jude’s Disability Services.

If you don’t currently have an NDIS plan and are living with a disability and could benefit from assistance in your daily life, our dedicated team can guide you through the application and planning process.

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Get In Touch

Contact our friendly team on (08) 9273 4343 or email hello@stjudes.com.au for any enquiries you may have or to book an appointment today.